We want you to be satisfied with your purchase. Please review our policy below to understand how returns and exchanges are handled.
Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we are unable to offer a refund or exchange.
To be eligible for a return, your item must be:
- unused
- unwashed
- in the same condition you received it
- in its original packaging
Returns that do not meet these requirements will not be approved.
Non‑Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Digital/downloadable products
- Items marked as final sale
- Any item that has been worn, washed, or altered
- Any item not in its original condition or missing parts for reasons not due to our error
Return Consideration
A return may be considered if:
- The item arrives damaged
- The wrong item was sent
- There is a printing or manufacturing defect
A return will not be considered if:
- The item shows signs of wear or use
- The item has been washed
- The item was purchased more than 14 days ago
- The issue is due to incorrect sizing chosen by the customer
To complete your return request, we require a receipt or proof of purchase.
Refunds
Once your returned item is received and inspected, you will receive an email confirming approval or denial of your refund.
If approved, your refund will be processed and applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account.
- Contact your credit card company — refunds may take time to post.
- Contact your bank — processing times vary.
If you’ve completed these steps and still have not received your refund, please contact us at editor@thegoddesscolumn.com.
Sale Items
Only regularly priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at editor@thegoddesscolumn.com for details on where to send your item to.
Shipping Returns
To return your product, the address will be provided in the email you receive.
Customers are responsible for return shipping costs. Shipping costs are non‑refundable. If a refund is issued, the cost of return shipping will be deducted.
If you are returning a higher‑value item, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.
Need Help?
For questions related to refunds or returns, contact us at editor@thegoddesscolumn.com